Call Log Tab

Call Log Tab

The Call Log Tab on the Schedule Detail screen displays calls associated with the schedule.

When a call is received, the phone number or Sandata Mobile Connect(SMC) indicator from which the in-call and out-call have been received is displayed.

Field

Description

Call From

Displays the number or SMC indicator that the schedule was called into from.

Call Time

Displays the date and time that the call occurred at.

Client

Displays the name of the client that the call came from, either via phone number or SMC indicator.

Staff

Displays the name of the staff member the call came from, either via phone number or SMC indicator.

Task

Displays the task numbers entered on the call or selected via SMC.

Assumed Call

Select this checkbox to indicate that this is a assumed call as part of the consecutive calling feature

Service

Displays the name of the service selected on the call if applicable.

Most of the time service selection is not turned on on the phone lines or SMC.

Call Location

Displays the location the call occurred at.

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