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346 results for "EVV"
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Manage User Roles
Those with System Administration permissions have access to managing User Roles. A set of defined User roles is pre-loaded
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Searching for Agency Account's Email
You can view the email addresses linked to your agency in the system. 1. Navigate to the Setup Agency Account’s Emails
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Adjusting Call Times and Dates
If a visit has missing or incorrect dates or call in/out times, use the General tab of the Visit Details screen to manually
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Deleting a User Role
If you created a User Role as a specific set of privileges that you no longer need, you may choose to delete it. 1. Navigate
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Updating an Unknown Employee
When a visit is recorded without an employee name or ID, the visit will be flagged with an Unknown Employee exception. Visits
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Resetting a Forgotten Password
If you forget your password, you can request a temporary password that you can use to log in and create a new password.