Voiding an Invoice

In some situations it may be easier to void an entire invoice rather than voiding individual payments or line items.

To void an invoice:

Locate the invoice.

Main Menu > Billing > Invoices

Change the status to '10 - Cancelled.'

The Payment Adjustment box opens.

Select the payment adjustment type or click the Void radial.

Select a Cancel date.

Select the Void checkbox.

Click Save.

The Invoice is voided.

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