Arizona (AZ AHCCCS) EVV Vendor Solutions Guide

This article will help you to:

  • Integrate with the Aggregator for the AZ AHCCCS EVV program.
  • Understand the links and additional information regarding this process. 
  • Understand the Electronic Visit Verification (EVV) Vendor Solutions certification process.

 

The following information will help guide Third Party Vendors and Agencies through the Electronic Visit Verification (EVV) Vendor Solutions certification process to integrate with the Aggregator for the AZ AHCCCS EVV program.  Please see the links below for additional information.

 

AZ AHCCCS EVV Program and Resources

Please see the following website link for information pertaining to the AZ AHCCCS EVV program that is applicable for Third Psrty EVV Vendors and Agencies electing an EVV Vendor Solutions System.

 

Link to website: https://www.azahcccs.gov/AHCCCS/Initiatives/EVV/

 

EVV Vendor Solutions Certification Process

The EVV Vendor Solutions Certification process is a multi-step process that begins with the review of the Technical Specifications and Addendum for the AZ AHCCCS EVV Program (see links below).  Once the vendor is ready to begin the testing process, the agency (provider) will need to submit the request for test credentials.

 

To submit the request for test credentials, please have the agency email AZAltEVV@sandata.com with the following information:

Agency Name:

  Vendor Name:  
Agency Medicaid ID:   Vendor Contact:  
Admin Name:   Vendor Phone:  
Admin Phone:   Vendor Email:  
Admin Email:      


Sandata will cross validate the request and provide the testing credentials to the agency (provider).  As soon as the testing credentials are received, the vendor may start the testing/training process.  Upon successfully completing this process (including any additional State Program requirements), Sandata will issue product credentials to enable the submission of data to the States’ Aggregator.

 

Please note if you are already certified as an EVV Vendor Solution in AZ, the agency will still need to send the above listed information so production credentials can be issued. 

 

AZ AHCCCS Specifications and Addendum

In order to integrate with the State Aggregator for the AZ AHCCCS EVV Program, please download and review the following:

 

 

EVV Vendor Solutions Support

If you need assistance with the EVV Vendor Solutions system or have questions regarding EVV Vendor Solutions, please contact Sandata Customer Support at 1-844-289-4246 or AZAltEVV@sandata.com.

 

When opening a support case please include the following details:

  • Description of the Issue
  • JSON file (or additional screen shots/examples of the issue)
  • UUID
  • Agency Information
    • Agency Name
    • Medicaid ID Number
    • STX Account Number (as applicable)
    • Environment (Testing or Production)
  • Vendor Information
    • Vendor Name
    • Contact Information
    • EVV Vendor Solutions Account Number

 

Last Updated: April 2021, JLO Last Reviewed: April 2021, JLO

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