Description
This report details the various exceptions (excluding informational types) found in Visit Verification and lists each exception type page by page. A reason code legend can be found at the end of the report.
Use
Use this report to review the visit verification information and activity for a date range.
Parameters
Use the following fields to limit the report output to:
| Field | Description |
|---|---|
| Payer | visits with the selected payer(s) |
| Exception | visits with the selected exception(s) |
| Program | visits with the selected program |
| Service | visits with the selected service(s) applied |
| Client | only those visits with the entered client (format: last name, first name) When a partial value is entered the report will display results that begin with the entered value. |
| Client Medicaid ID | the selected Client Medicaid ID |
| Supervisor | the selected supervisor |
| Department | visits from the selected department |
| Employee | only those visits with the entered employee (format: last name, first name) When a partial value is entered the report will display results that begin with the entered value. |
Report Output
Each column of the report displays:
| Column | Description |
|---|---|
| SPV | the supervisor at the provider agency |
| Client Medicaid ID | the client’s Medicaid ID |
| Client Name | the client’s name |
| Phone # | the client’s primary phone number |
| Employee Name | the name of the employee who carried out the visit |
| Employee ID | the employee’s Santrax ID |
| Visit Key | the visit id related to the visit |
| Group Visit Code | the code associated with the group visit |
| Visit Date | the date the visit occurred |
| Scheduled Start, End, Hours | the start-time, end-time, and time scheduled in hours for the related visit |
| Actual Start, End, Hours | the start-time, end-time, and time elapsed in hours for the related visit |
| Adjusted Start, End, Hours | any manual edits to the start-time, end-time, or hours elapsed for the related visit |
| Billed Hours | the billable hours for the related visit |
| Reason Codes | any reason codes applied to the related visit |
| Tasks | the tasks performed for the visit |
| EX - Y or N | an indicator of task executed/completed (Yes or No) |
Sample Report
Visit Verification Exception Report Sample
Reason Code Legend Sample
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