Weekly Call Summary

Description:

This report displays a summary view of all calls placed for the selected week in a weekly grid format, sorted by employee. The report includes information about each call, the client, the employee, and general information about each call. The report includes scheduled and actual times for each call as well as the call duration. If adjusted call times exist for the visit, they are displayed on this report. If no adjusted times exist, the actual call time is displayed.

Use:

Use this report to view worker’s schedules and actual call information for each week. This report can be compared to a worker’s schedule to assist in determining schedule compliance.

Fields and Columns:

Parameters

Use the following fields to limit the report output to:

Field

Description

Payer

the selected payer(s)

Program

the selected program(s)

Service

the selected service(s)

Client

Client by name (last name, first name) or Sandata client ID

When a partial name is entered the report displays results that begin with the entered characters.

Client Medicaid ID

clients with the entered Medicaid ID

The entered value must be an exact match to a client’s Medicaid ID.

Supervisor

the supervisor code for the client(s) at the provider agency

Employee

Employee by name (last name, first name) or Santrax ID

When a partial name is entered the report displays results that begin with the entered characters.

Report Grouping Tab

Reports are grouped by the following fields. Each change in these fields results in a page break

Field

Description

Account

the provider agency

Department

the department

Report Output

Each column of the report displays:

Column

Description

Employee Name

the employee’s name

Blank if unknown.

Santrax ID

the employees Santrax ID

Employee ID

the employee ID

Client Name

the client’s name.

Blank if unknown.

Client ID

the client’s ID number

SCH

the scheduled call time

ACT

the actual call time

If an adjusted call time exists, the adjusted value is displayed in this column.

Date/Day of Week

the date and day of the week the call occurred

Total

the total duration of all calls across the selected date range

Sample Report

Weekly Call Summary – Sample

Weekly Call Summary – Sample

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