Voiding an Invoice

In some situations it may be easier to void an entire invoice rather than voiding individual payments or line items.

To void an invoice:

1. Locate the invoice. Main Menu > Billing > Invoices
2. Change the status to '10 - Cancelled.' The Payment Adjustment box opens. 3. Select the payment adjustment type or click the Void radial.
4. Select a Cancel date. 5. Select the Void checkbox. 6. Click Save. The Invoice is voided.