On October 5, 2024, at 8:00 p.m. ET, Sandata will perform firewall maintenance, including updating our IP addresses. This update will occur instantly, with no disruption to our services.
If your organization whitelists by IP address for security purposes, your IT Security and Network administrator will need to add the IP range 208.64.40.0/23 to ensure continuous access to Sandata applications.
Failure to whitelist the new IP addresses may result in disrupted access to Sandata systems and resources including: Sandata EVV, Sandata EVV Enhanced, Sandata Fuse Agency Management, DataPlus, ProviderPro, and Business Intelligence (DOMO). Ensuring this change is made promptly will help avoid any access restrictions.
This change will not affect visit capture technologies including the Sandata Mobile Connect (SMC) application and Telephony Visit Verification (TVV) for caregivers to call in and call out.
We appreciate your cooperation in updating our IP information in your network systems.
Download the IP Whitelist FAQ document for additional information that may be helpful.
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