Rolling Back an Export File

If you made a mistake and need to make a correction to an exported transaction, you can roll back the export and reset the transactions to "Approved."

Do NOT roll back the export file if it has already been imported into ProviderPro and payroll or billing have been processed. Doing so will reset all the transactions included in the export. The transactions will no longer be marked Exported and will be included in any future exports. This could cause duplicate payments and/or duplicate billing in ProviderPro if the file is imported again.

To roll back an export file:

1. Select Log Export from the menu.
   

2. Click Roll Back on the export you want to reset.
   

   A confirmation message appears.

3. Select Roll Back again.
   

   The export card disappears and the transactions included in the export file will now have a status of "Approved."

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