Alerts Reports - Alert Configuration

Description:

This report displays the alert configuration for the account. The report includes information about the type of alert, the thresholds for the when the alerts are sent for each level and information about who the alerts are sent to. If holidays are configured for the account, they are included in the report output. Alert behavior may vary for configured holidays.

Use:

This report can be used to audit the alerts configured to be sent and review the contact the alert is sent to when an in-call for a scheduled visit is not received in a timely manner.

Fields and Columns:

Parameters

This report has no parameters.

Report Grouping Tab

Reports are grouped by the following fields. Each change in these fields results in a page break.

Field	Description
Account	The provider agency.

Report Output

Each column of the report displays:

Columns	Description
Holidays	A list of holidays configured for the account.
Alert Type	The type of alert.
Level x: x min(s)	The alert levels and thresholds for the alert.
Recipient	The email address of the contact the alert is sent to.
Name	The name of the contact the alert is sent to.
Username	The username/email address of the contact the alert is sent to.
Contact Type	The type of contact the alert is sent to (e.g. Home e-mail).
Active Buss Hours	Whether the alert should be sent during business hours.
Active Non-Buss Hours	Whether the alert should be sent during non-business hours.
Memo	Any memos for the alert.

Sample Report

Alert Configuration - Sample