Advanced Group Filters

You can use filter groups to create a more complex query.

To create a group of filters:

1. Open the Filters tray.

2. Toggle Use Basic Filters off.

   

3. Select the Folder + icon.

   

4. Click the arrow to open the Group filter box.

   

5. Click the Filter+ icon or the Folder + iconto add a filter (normal or child) or another filter group as usual.

   

6. The Match All/Any setting only applies to the filters within the Group.

   

• ZendeskFramework.5.log-1626795242.zip3 KB