Adding Records

If you have the proper security permissions, you can add a new record or copy an existing one to use as a starting point. In addition, you can create multiple records that are similar at the same time.

When adding a record you must enter information in the various data properties, making sure to complete all required ones. Once you enter valid information the invalid indicators will clear. If you try to save a record without entering valid data in all required data properties you will see the Value is Required message and will not be able to continue until it has a valid value in it.

• ZendeskFramework.5.log-1626795242.zip3 KB