Adjusting Call Times and Dates

If a visit has missing or incorrect dates or call in/out times, use the General tab of the Visit Details screen to manually enter the adjusted dates or times.
 

1. From the Visit Maintenance screen select the pencil icon from ACTIONS column. This will take you to the Visit Details screen. 

    2. On the General tab, enter the adjusted dates and times into the adjusted in and out fields.   

                                

    3. As for any exception update, select the Reason Code. Use the Reason Note field to add additional information about the visit. Some reason codes require a reason note. 

    4. Select SAVE. You will now be able to see the adjusted date(s) and time(s) for the visit.