Basic Position Tracking

If you have only licensed Client Care or you have licensed Employee Care and have decided not to use Employment Tracking, you will use Basic Position Tracking to fill and vacate positions in the Position tree and track the employee's position history.

Note: Agencies that have licensed Employee Care, will enable either Employment Tracking or Basic Position Tracking. You cannot use both at the same time.

To use Basic Position Tracking you need to set up:

• Position and Placement Options

• Employee Groups

• Position Types and Shifts

• Global Location Groups

• Global Locations

• Positions

Once you have the setup complete, you can then:

• Fill Positions

• Transfer Positions

• Vacate Positions

• ZendeskEmployeeCare.5.log-1181344801.zip3 KB