Adding a Slot

Context:  

By default when you add a shift the number of slots will match the Mandatory Staff of the scheduling location. If you increase the Mandatory Staff of a shift, you will then need to add additional slots to match. You can also add slots without updating the Mandatory Staff, however, an error flag will not appear if that slot is not filled.

To add a slot:

Task:

1. Select Scheduling Locations from the menu and then enter the name of the scheduling location in the Search box.
   

2. Select Schedule on the scheduling location card.
   

   Step Results: The schedule for the scheduling location opens.
   

3. Select the shift from the calendar grid.
   
   

   Step Results: The shift opens.
   

4. Select Add on the Slot card.
   

   Step Results: The Added Slot toast appears and a new slot appears on the Slot card.

• ZendeskStaffScheduling.5.log-1177353962.zip4 KB