Invalid FVV Entries

Description:

This report shows all invalid FVV entries for the selected date range. The report includes general information visits for which an invalid FVV entry was made. Invalid FVV entries are caused when a user selections FVV when making the TVV call, but the FVV value was not translated into a valid call time for the client. This report also includes information about the cause of the invalid entry. The maximum date range for this report is 730 days.

Use:

Use this report to review invalid FVV entries and identify patterns and trends in making FVV entries. These may help identify employees requiring additional training or device registration issues.

Fields and Columns:

Parameter

Use the following fields to limit the report output to:

Field	Description
Payer	the selected payer(s)
Program	the selected program(s)
Service	the selected service(s)
Client	client by name (last name, first name) or Sandata Client ID When a partial name is entered the report displays results that begin with the entered characters.
Client AR#	the client's AR#
Client Medicaid ID	clients with the entered Medicaid ID The entered value must be an exact match to a client’s Medicaid ID.
Supervisor	the supervisor code for the client(s) at the provider agency
Department	the selected department
Employee	employee by name (last name, first name) or Santrax ID When a partial name is entered the report displays results that begin with the entered characters

Report Output

Each column of the report lists:

Columns	Description
Actual Call Date	the actual date the call was received
Actual Call Time	the actual time the call was received
Santrax ID	the employee's Santrax ID
Client ID	the client's Sandata ID
Client Name	the client's name
Client Phone	the client's primary phone number
IN/OUT	indicates whether the FVV call that triggered an error was identified as a call in or a call out
FVV Value	the value entered from the FVV device
Error	indicates what caused the invalid FVV entry

Sample Report

FVV Assignment - Sample