ODM Office Hours Resources

ODM Provider Hotline 

(p) 800-686-1516

Ohio Department of Medicaid - EVV Website

https://medicaid.ohio.gov/resources-for-providers/special-programs-and-initiatives/electronic-visit-verification

EVV Technical Support

(p) 1-855-805-3505

(e) [e-mail]

Alternate EVV Technical Support

(p) 1-844-289-4246

(e) [e-mail]

Sandata EVV Resource Page

http://sandata.zendesk.com

Sandata EVV Ohio Resource Page

https://sandata.zendesk.com/hc/en-us/sections/8009092910867-Ohio-OH-ODM

Live in Caregiver Exemption Form

https://content.govdelivery.com/accounts/OHMEDICAID/bulletins/3d1706f

As it pertains to the Live-In Caregiver exemption process, please be aware that these exemptions are processed in the order that they are received.

If you have questions or want a status update regarding a Live In Caregiver exemption for that you have submitted, you can send an email to [e-mail]

Required Training

 https://www.sandatalearn.com 

Article to assist with getting Started:  https://sandata.zendesk.com/hc/en-us/articles/29975067441555-Ohio-ODM-Learner-Access-to-the-Sandata-Learn-Learning-Management-Service-LMS 

DoDD Services and Information: https://dodd.ohio.gov/providers/billing/billing-and-claims