Requesting a Mobile or Fixed Visit Verification Device

Requesting a Mobile or Fixed Visit Verification Device

If program rules allow and Sandata is providing mobile and/or fixed visit verification devices, users, typically administrators, can click the REQUEST DEVICE button on the Edit Client screen and request a mobile or fixed visit verification device for the selected client. Follow the instructions below to order a device.

1. Navigate to the Edit Client screen (Data Entry > Clients >Search for a open Client).

2. Click the REQUEST MOBILE DEVICE button.

Depending on the privileges assigned to the user, this button is used to request a mobile device or an FVV device. If a user has both privileges assigned, they can select either MVV or FVV device.

Request Device Button on Edit Client Screen

3. Select either FVV DEVICE or MVV DEVICE.

4. Select an address to the ship the device to.

5. Enter any special shipping instructions, if necessary.

6. Click the COMPLETE DEVICE REQUEST button.

Select Shipping Information for Device Request

7. Click OK on the Request Mobile Device Confirmation pop-up.

The device request is submitted to the Sandata fulfillment center.

Request Mobile Device Confirmation