Searching for a Schedule

You can view a Recipient’s scheduled services and other details in the Scheduling Module.

There are two options to apply filters to the search results: quick filters or the Filters screen.

The quick filters are also default filters for the results. They can be quickly adjusted to modify the search results.

Use the filters option on the right-side of the screen to locate specific visit information.

Schedule Filters

Item	Options
Recipient	Type 3 letters of the Recipient’s first or last name, then select from the results.
Program	DD-Ind Options L1, MYC-MyCare Waiver, MYCPD-MyCare Waiver PDS, OHP-OHC Waiver PDS, OHC-Ohio Home Care Waiver, PP-Passport, PPP-Passport PDS, PDH-PDHPC, SP-State Plan
From Date	Use the calendar icon or type in the date
To Date	Use the calendar icon or type in the date
From Time	Use the clock icon or type in the time
To Time	Use the clock icon or type in the time
DCW/Employee	Type 3 letters of the Recipient’s first or last name, then select from the results.
Schedule Status	Pending, Confirmed, In Process, Closed, Hold, Cancelled
Exception	Visit Exception, Unknown Recipient, Unknown DCW/Employee, Unauthorized / Invalid Service, Missing Service, Visit Without In-Call, Visit Without Out-Call, Missing Location, Missing Medicaid ID, No Show, Late Call, Visit Without Any Calls
Supervisor (DCW/Employee or Recipient)	Select the Supervisor (DCW/Employee or Recipient) name from the drop-down menu
Payer	Aetna, Amerihealth-Caritas, Anthem, Buckeye, Caresource, DODD, Humana, Molina, ODA, ODM, UHC
Position	HCA-TBD, HHA – Home Health Aide, LPN – Licensed Practical Nurse, OFC – Office Staff, PCA – TBC, RN – Registered Nurse
Service	All services for the OH program
Event Code	(No modifiers) Default (NONE), (No modifiers) U9 Modifier (U9)
Payer Number	Enter payer number
Medicaid ID	Enter Recipients Medicaid ID
Authorization Number	Enter Authorization number
EVV Call	Toggle button for schedules with EVV data
Schedules with no DCW/Employee assigned	Toggle button for schedules that do not have a DCW/Employee assigned
Hide Cancelled Schedules	Toggle button for schedules that have been cancelled. This option is defaulted as On.

Once you have selected filters, select apply filters. You can also clear your filters and start again.