1. Log in to SMC, then search for the Recipient using the Recipient ID or Medicaid ID.
2. Enter the 6-digit group visit code and tap Join Group Visit.
3. Select the Service and the Location.
NOTE: Each DCW/Employee and recipient combination will have individual start and end times as well as a service that is appropriate for that recipient.
4. Tap Start Group Visit.
5. The Recipient is added to the existing in-progress Group Visit. The DCW/Employee may add additional Recipients or log out of SMC.
NOTE: If the Medicaid ID or Recipient ID entered when searching for a Recipient does not return any results, the DCW/Employee can add an unknown Recipient to the group visit. A DCW/Employee can only add a maximum of one unknown Recipient to a group visit.
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