Weekly Call Summary Report

Description:

This report displays a summary view of all calls placed for the selected week in a weekly grid format, sorted by employee. The report includes information about each call, the client, the employee, and general information about each call. The report includes scheduled and actual times for each call as well as the call duration. If adjusted call times exist for the visit, they are displayed on this report. If no adjusted times exist, the actual call time is displayed.

Use:

Use this report to view worker’s schedules and actual call information for each week. This report can be compared to a worker’s schedule to assist in determining schedule compliance.

Fields and Columns:

Parameters

Use the following fields to limit the report output to:

FieldDescription
Payerthe selected payer(s)
Programthe selected program(s)
Servicethe selected service(s)
Client

Client by name (last name, first name) or Sandata client ID

When a partial name is entered the report displays results that begin with the entered characters.

Client Medicaid ID

clients with the entered Medicaid ID

The entered value must be an exact match to a client’s Medicaid ID.

Supervisorthe supervisor code for the client(s) at the provider agency
Employee

Employee by name (last name, first name) or Santrax ID

When a partial name is entered the report displays results that begin with the entered characters.

Report Grouping Tab

Reports are grouped by the following fields. Each change in these fields results in a page break

FieldDescription
Accountthe provider agency
Departmentthe department

Report Output

Each column of the report displays:

ColumnDescription
Employee Name

the employee’s name

Blank if unknown.

Santrax IDthe employees Santrax ID
Employee IDthe employee ID
Client Name

the client’s name.

Blank if unknown.

Client IDthe client’s ID number
SCHthe scheduled call time
ACT

the actual call time

If an adjusted call time exists, the adjusted value is displayed in this column.

Date/Day of Weekthe date and day of the week the call occurred
Totalthe total duration of all calls across the selected date range

Sample Report


Weekly Call Summary – Sample

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