Description:
This report shows the percentage of calls captured by a method of visit verification used by an agency for a date range. The report displays the number of calls and what percentage of an agency’s calls were captured using each method. The maximum date range for this report is 31 days.
Use:
This audit report can be used by individual providers to review the visit capture methodology used for each call placed across all employees. Payers can use this report to compare visit capture methodology use across a group of provider agencies.
Fields and Columns:
Parameters
Use the following fields to limit the report output to:
Field | Description |
---|---|
Payer | the selected payer(s) |
Program | the selected program(s) |
Service | the selected service(s) |
Report Output
Each column of the report displays:
Columns | Description |
---|---|
Account | the provider agency’s Sandata EVV account number |
Account Name | the account name |
Provider ID | the state assigned identifier for the provider (e.g Provider Medicaid ID) |
Mobile # of Calls | the number of mobile calls captured using either SMC or a third-party system |
Mobile % | the total percentage of calls captured using a mobile device |
Telephony # of Calls | the number of telephony calls captured using either TVV or a third-party system |
Telephony # | the total percentage of calls captured using telephony |
FVV # of Calls | the number of fixed visit verification calls captured using a FVV device |
FVV % | the total percentage of calls captured using a FVV device |
Manual # of Calls | the number of calls manually entered in Sandata EVV or a third-party system |
Manual % | the total percentage of calls manually entered in Sandata EVV or a third-party system |
Other # of Calls | the number of calls captured using a third-party system |
Other % | the total percentage of calls captured using a third-party system |
Total # of Calls | the total number of all calls captured |
Grand Totals | the grand total of calls captured in each column |
Sample Report
Visit Capture Methodology Percentage Utilization - Sample
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