Visit Capture Methodology Percentage Utilization

Description:

This report shows the percentage of calls captured by a method of visit verification used by an agency for a date range. The report displays the number of calls and what percentage of an agency’s calls were captured using each method. The maximum date range for this report is 31 days.

Use:

This audit report can be used by individual providers to review the visit capture methodology used for each call placed across all employees. Payers can use this report to compare visit capture methodology use across a group of provider agencies.

Fields and Columns:

Parameters

Use the following fields to limit the report output to:

Field Description
Payer the selected payer(s)
Program the selected program(s)
Service the selected service(s)

Report Output

Each column of the report displays:

Columns Description
Account the provider agency’s Sandata EVV account number
Account Name the account name
Provider ID the state assigned identifier for the provider (e.g Provider Medicaid ID)
Mobile # of Calls the number of mobile calls captured using either SMC or a third-party system
Mobile % the total percentage of calls captured using a mobile device
Telephony # of Calls the number of telephony calls captured using either TVV or a third-party system
Telephony # the total percentage of calls captured using telephony
FVV # of Calls the number of fixed visit verification calls captured using a FVV device
FVV % the total percentage of calls captured using a FVV device
Manual # of Calls the number of calls manually entered in Sandata EVV or a third-party system
Manual % the total percentage of calls manually entered in Sandata EVV or a third-party system
Other # of Calls the number of calls captured using a third-party system
Other % the total percentage of calls captured using a third-party system
Total # of Calls the total number of all calls captured
Grand Totals the grand total of calls captured in each column

Sample Report

Visit Capture Methodology Percentage Utilization - Sample

Visit Capture Methodology Percentage Utilization - Sample

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