Late Charge Resubmission Process

The Late Charge Resubmission process is used when a claim that has the same client, service and date as a previously exported claim needs to be exported due to a schedule with an exception.

Late Charge Resubmission Process (Proactive)

Note:
Remember to void the claims using the payer’s void claim process. The claims cannot be voided in the Santrax Agency Management system.

Navigate to the Billing Review screen.

Main Menu > Billing

Use the filters to locate the visits to be billed.

Click Create Invoices.

Navigate to the Invoices screen.

Main Menu > Billing > Invoices

Use the filters to locate the invoice.

Double click on the invoice to open it.

Select the Late Charges check box.

Note:

Because the entire invoice is being resubmitted, any late charges apply to the entire invoice and not individual line items.

Click Save.

Navigate to the Billing Export screen.

Billing > Export

10.

Use the search filters to locate the invoice marked as Late Charge.

11.

Click Export.

Note:

Be sure to have a Payor selected when exporting.

12.

Click OK.

The exported file can be downloaded when ready.

Late Charge Resubmission Process