Resetting a User’s Password

Resetting a User’s Password

Users with the proper permissions can send a reset password email for another user’s password.

1. Navigate to the Modify User screen. (Security > Manage Users > search for a user)

2. Click the Edit icon ( ) for the user.

User Search

3. Click RESET PASSWORD.

A temporary password is emailed to the user. The temporary password expires if it is not used to log into the system within a set period of time. When logging into the system using a temporary password, users are prompted to create a new permanent password.

Reset Password Button

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