Late and Missed Visit Detail

Description:

This report displays a listing of all late or missed visits that occurred within the selected date rate. The report shows whether the visit was late (the call in was received after the scheduled start time) or missed (no call in was received for the schedule). The report includes general information about the visit, including client and employee information. The scheduled start, actual and adjusted start times are also shown on this report as well as whether or not the visit was rescheduled.

Use:

Use this report to gauge an agencies schedule compliance. This report allows users to track both late and missed visits to ensure clients received care as scheduled. Users can also review actual recorded times versus the adjusted times entered to assist in determining if visits are regularly being adjusted to match the scheduled times.

Fields and Columns:

Parameters

Use the following fields to limit the report output to:

Field	Description
Payer	the selected payer(s)
Program	the selected program(s)
Service	the selected service(s)
Client	client by name (last name, first name) or Sandata client ID When a partial name is entered the report displays results that begin with the entered characters.
Client Medicaid ID	clients with the entered Medicaid ID The entered value must be an exact match to a client’s Medicaid ID.
Employee	employee by name (last name, first name) or Santrax ID When a partial name is entered the report displays results that begin with the entered characters.

Report Output

Each column of the report displays:

Columns	Description
Provider ID	The state assigned identifier for the provider (e.g Provider Medicaid ID)
Late Type	indicates whether the visit was LATE or MISSED
Payer	the payer for the related visit
Program	the program for the visit
Service	the service performed for the visit
Client: ID	the client's ID number
Client: Name	the client's name
Client: Medicaid ID	the client’s Medicaid ID and/or Alternate Medicaid ID If not available, Payer ID. If newborn support is enabled and the client is flagged as a newborn, is shown as "N".
Employee: ID	the employee ID
Employee: Name	the employee's name
Scheduled Start	the scheduled start time of the visit
Actual: Start	the actual start time of the visit
Actual: Late Minutes	the difference between the scheduled and actual start times showing if the employee was late based on the scheduled start
Adjusted: Start	the adjusted start time of the visit
Adjusted: Late Minutes	the difference between the scheduled and adjusted start times showing if the employee was late based on the scheduled start
Reschedule	N=No or Y=Yes, indicating whether there the visit was rescheduled from an earlier visit
Reason Code(s)	any reason codes applied when editing the related visit
Resolution Code(s)	any resolution codes applied when editing the related visit

Sample Report

Late and Missed Visit Detail – Sample