Adjusting Call Times and Dates


If a visit has missing or incorrect dates or call times, visit the General tab of the Visit Details screen to adjust the dates or times. 

  1. From the Visit Maintenance screen, select the Pencil icon from the ACTIONS column. This will take you to the Visit Details screen. 
  1. On the General tab, enter the adjusted dates and times into the adjusted in and out fields. 
  1. As for any exception update, select the REASON CODE and enter a REASON NOTE, if it applies.

Use the REASON NOTE field to add additional information about the visit. Some REASON CODES require a REASON NOTE.

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  1. Select SAVE. You will now be able to see the adjusted date(s) and time(s) for the visit. 
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