Fixed Visit Verification (FVV)

This article will help you to:

• Understand the call process when a client does not have telephone and a
  caregiver cannot use the mobile App.
• Understand the different Call Reference Guides (CRG) available for use.

Fixed Visit Verification (FVV):

• Fixed Visit Verification is a way of capturing a caregiver’s start and
  end times for a visit without the use of a client’s landline phone.
• It is the option to use when a client does not have a home landline
  phone or does not allow the caregiver to use their phone, and the
  caregiver cannot use the mobile App.
• The process uses a small device that is registered to the client and
  remains in the client’s home.

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Last Updated: May 2021, JLO Last Reviewed: May 2021, JLO 

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