Archiving Multiple Messages

Archiving Multiple Messages

To archive multiple messages at the same time:

1. Select the Message Center icon next to your name in the upper right corner.

   

2. Select the arrow next to Conversations or one of the other Categories of messages.
   

3. Select the three dots icon to Messages and select Batch Archive.

   

4. Select the check box next to the ones you want to archive or select All in the category header.

   

5. Select Archive.

   

The selected messages will disappear from the category and move to the archives. If there no messages left in a category (and it is not the Conversations category), the category will also disappear until you receive a new message in that category.

• ZendeskFramework.5.log-1626795242.zip3 KB