Starting a New Conversation

You can start a conversation with individual users, a group of users that you created, a global group of users defined by someone else at your agency or if you have permissions, to a dynamic group.

To start a new conversation:

Select the Message Center icon next to your name in the upper right corner.
Select the + icon next to Conversations.
Start typing the name of and then select the user, group or dynamic group that you want to include in the conversation.
Repeat Step 3 for each user or group you want to include.
If you accidentally selected a recipient or group by mistake, select the X next to the name to remove it.
Enter a subject for the conversation and enter the message itself.
To add an attachment, drag the file in the attacements area or select the Select File button. If you are using a mobile device, after you click Select File, you have the option to take a photo to attach to the message:
Select Clear File to remove it.
Select the High Priority check box to set the priority of the message to high.
When finished, select Send.
Select the left arrow to return to the list of categories.