Unknown DCW/Employee Exception

When a visit is recorded without a DCW/Employee ID, the visit will be flagged with an Unknown Employee exception.

1. Select the exception indicator to open the DCW/Employee tab.

2. Select Filters at the bottom of the DCW/Employee tab.

3. Enter the first and last name, Medicaid ID, or Recipient ID, then select Apply Filters.

4. When the results display, select the radio button next to the DCW/Employee, then complete the reason code.